FAQs
What makes your pillows unique?
Each pillow is crafted from a one-of-a-kind new or vintage designer scarf, ensuring no two are ever the same. We source high-quality materials and handcraft each piece with love and attention to detail, creating timeless, luxury home accents.
How much do your pillows cost?
Our pillows are priced at a premium due to the rarity of the scarves and the craftsmanship involved. Prices start at $550, with variations based on size, designer, and detailing. For exact pricing, please contact us.
What sizes do your pillows come in?
We offer a variety of sizes, typically based on the size of scarves we can get our hands on. They are generally pretty big, but each scarf has the dimensions located within the details section of each pillow.
Do you accept custom orders?
Yes! If you have a specific color scheme, designer preference, or even a scarf of your own you’d like turned into a pillow, we’d love to create something just for you. Visit our Custom Orders page to inquire.
What materials do you use for the backing and inserts?
Our pillow backs are made from premium velvet fabrics, chosen to complement each scarf. Inserts are high-quality down or down-alternative for a plush, luxurious feel.
How do I care for my pillow?
Due to the delicate nature of vintage scarves, we recommend dry cleaning only. Avoid direct sunlight to preserve the fabric’s vibrancy over time.
Do you ship internationally?
Hand crafted in Charleston, SC, we offer Local pickup or and US shipping. Shipping rates and delivery times vary by location. PLease message us with any questions or comments on shipping.
What is your return policy?
Because each pillow is a one-of-a-kind piece, all sales are final. However, if there is an issue with your order, please contact us, and we’ll do our best to assist you.
How long does it take to receive my order?
Ready-to-ship pillows typically ship within 4 business days. Custom orders take anywhere from 4-8 weeks to complete, depending on design complexity and sourcing needs.
How can I contact you?
For any inquiries, please email us at ciaobellayachtclub.com or send us a message through our Contact Form. We’d love to hear from you!